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Overall Violation Rate is everything. Lower the number the better. You really want to keep it under 20%, and you had better keep it below 35%, or you will attract MTO’s attention.

Violation Rate Three Parts

1. Collisions, you know them, everybody hates crashes, and we sometimes have them. Cr#p! Oh yeah, and by the way, Collisions put points on the CVOR if there is an ““Impropriety.” Fatal, 6 points; Injury 4 points; property damage 2 points.

2. Convictions, Yup, what often happens after you get a ticket. Speeding, lane-changes, or using a hand-held device. You know, Tickets! If you are convicted of the charge on the ticket, you add points to the CVOR. The calculations for Collisions and Convictions are based on how many kilometres the companies CVOR vehicles travel. So keep the MTO informed of the distance traveled and up to date.

3. Inspections, usually happen at those “scales” on the side of the highway. And oh yes, if you are driving a CVOR vehicle and the lights are flashing, you had better pull in. While you are at the scale, the officer may find a defect. How do you know that you got a defect when the driver says “Everything was fine. I didn’t get a ticket”. Well if you get an “X” on the Commercial Vehicle Inspection Report (CVIR) report then you had a defect. And most defects come with points. Yeah, more points for the CVOR. (Just to be clear that was sarcasm, points are bad)

Overall Violation Rate

Each part contributes to the total of the Overall Violation Rate. Collisions contribute 40%, Convictions add 40% and Inspections contribute 20%. Inspections are important because at least some of the tickets come from investigations and therefore contribute to the conviction category as well.

Early I mentioned that you need to keep you Overall Violation Rate below 35%. Why? That is 35% is where you are starting to attract unwanted attention. The MTO and even your insurance company are going to start and watch you carefully. Interventions: The MTO will send you a “Warning Letter” at 35%. You may see more enforcement actions like increased inspections.

At 50% you now go on the list of Facility Audit. Yes, an officer comes to your door and performs an audit (not a good thing at all).

If your CVOR threshold goes above 70%, you will be asked for an Interview. At this meeting, you will be asked what you are doing to drive your threshold down. Then lastly, if you go above 100%, MTO can take some real unwanted actions, such as plate seizures, suspension of your authority. Yes, they can put you out of business. The last thing that I want you to know if you are new to the CVOR are the Ratings.

There are five different ratings.

Excellent. This rating is very hard to get, and if you do receive it you deserve it, it is also difficult to keep. Congratulations if you can earn it.

Satisfactory means that your Overall Threshold is acceptable and that you passed an MTO Facility audit.

Satisfactory un-Audited, says that your Threshold is not bad, but you have not been audited.

Conditional is telling everybody that you either failed an MTO audit or that your Overall Violation Rate is too high or both!

Unsatisfactorily is atrocious. You don’t want this rating. If MTO doesn’t take some action, maybe your insurance company will. Tough to get insurance with unsatisfactory as a rating.

Please remember that your rating is public. You can search your rating or that of your competitors and friends here.